FAQ's
- How do I send my device to you?
- Do I need to insure my device when I send it?
- Can I trade in any device?
- How many devices can I trade in?
- Do you need my device’s charger or accessories?
- What happens to my device when I send it in?
- Where do I send my device?
- How long will my payment take?
- How will you know it’s my device?
- How do I know what model of mobile device I have?
- How can I find out the memory size of my iPhone?
- What is the definition of a device in ‘full working order’?
- Do you accept broken devices?
- What if my device is not in full working order?
- Can I send my Apple device if it’s locked to an iCloud account?
- What is ‘water damage’?
- How do I know whether my device's display is damaged?
- Why is the amount I’ve been offered different to the amount you quoted?
- How do I track the status of my trade in?